FAQ : General FAQ

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Why my keyboard and mouse are out of work, when I attempt to install Windows 7 on LIVA MINI PC / Skylake, Kabylake, Braswell and AMD Ryzen AM4 Motherboard?

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General FAQ

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Last Update

2017/07/18

The main reason is Windows 7 using EHCI structure which are incompatible with XHCI structure on Skylake,Kabylake, Braswell and AMD Ryzen AM4 platforms. Therefore, USB 3.0 is out of work when you attempt to install Windows 7 on platform.


In order to address this issue, we should add XHCI driver into Windows 7 installation disc automatically integrating USB drivers from Skylake,Kabylake, Braswell and AMD Ryzen AM4, then, produce USB files for installing workable Windows 7.


ECS Windows 7 Image Tool can help you to modify Windows 7 for these platforms.


Please download Windows 7 Image Tool follow the steps onthe below file to get it done.



Download Link


https://campaign.ecs.com.tw/support/faq_file/ECS/eSW7_v1.0.1.1.zip



How to use


https://campaign.ecs.com.tw/support/faq_file/eSW7_HowToUse_Eng.pdf